close back

Success Strategies for Multicultural Teams


Warning: array_push() expects parameter 1 to be array, null given in /home/msigts/public_html/wp-content/themes/msi-parent-theme/content-page.php on line 28

Blog

duty of care

Duty of Care – Keeping Employees Safe in High Risk Locations

19 April 2018 / By Nick Royle / Business  / Business Travel Tracking  / export  / Global Mobility Management  / Global Talent Mobility  / HR  / International Assignment  / Relocation  / 

Duty of Care – Keeping their global business travelers and assignees safe has become much harder for companies than it…

Read More
restrictive covenant

Should Companies Include Restrictions in Assignee Contracts?

9 April 2018 / By Nick Royle / Business  / Global Mobility Management  / Global Talent Mobility  / HR  / 

Anytime a company sends an employee on assignment, there are multiple issues to consider, although some tend to be overlooked.…

Read More

More Blogs


Warning: array_push() expects parameter 1 to be array, null given in /home/msigts/public_html/wp-content/themes/msi-parent-theme/content-page.php on line 28

MSI News

Baker's Dozen

MSI wins 1st place for Quality of Service in HRO Today Magazine’s 2018 Baker’s Dozen: Relocation Ranking

March 25th 2018 – MSI Global Talent Solutions, a human capital advisory firm that enables companies to improve, grow, and…

Read More
Move for Hunger

MSI Global Talent Solutions and Move for Hunger Announce Collaborative Effort to Help Feed Families in Need

Hampton, NH February 12th 2018 – MSI Global Talent Solutions, a professional services organization dedicated to helping companies create human…

Read More

More News


Warning: array_push() expects parameter 1 to be array, null given in /home/msigts/public_html/wp-content/themes/msi-parent-theme/content-page.php on line 28

Twitter

Read More


Warning: array_push() expects parameter 1 to be array, null given in /home/msigts/public_html/wp-content/themes/msi-parent-theme/content-page.php on line 28

Whitepapers

An introduction explaining what these whitepapers are about & why people should register should go here

GDPR

Not yet GDPR compliant? Here’s how to minimize your organization’s risk

For better or worse, it’s almost here. On May 25, after a two year transition period, a strict new regulation…

Download
high-risk travel

Keeping Employees Safe in High Risk Locations

Keeping their global business travelers and assignees safe when visiting high-risk travel locations has become much harder for companies than…

Download

Read More


Warning: array_push() expects parameter 1 to be array, null given in /home/msigts/public_html/wp-content/themes/msi-parent-theme/content-page.php on line 28

Webinars

GDPR – Will you be ready?

Summary: What is the GDPR?  Who needs to comply? In this session we reviewed the highlights of the new General…

Read More

Global Talent Strategy: Modernization to Facilitate Success

Summary: Organizations continue to be impacted by the evolution of advancing technologies, shifting political climates and high competition for quality…

Read More

Read More


Warning: array_push() expects parameter 1 to be array, null given in /home/msigts/public_html/wp-content/themes/msi-parent-theme/content-page.php on line 28

Warning: array_push() expects parameter 1 to be array, null given in /home/msigts/public_html/wp-content/themes/msi-parent-theme/content-page.php on line 28

Glossary

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  11. L
  12. M
  13. N
  14. O
  15. P
  16. Q
  17. R
  18. S
  19. T
  20. U
  21. V
  22. W
  23. X
  24. Y
  25. Z

Read More

Success Strategies for Multicultural Teams

20 March 2017 / By Nick Royle / export  / Global Talent Management  / Global Talent Mobility  / HR  / International Assignment  / Uncategorized  / 

Within the workplace, multicultural teams have become the norm, with team members bringing different values, assumptions, and patterns of behavior to the group. To work effectively within such an environment, team members must understand and adapt to one another’s value systems and cultural differences.

On the surface, this might seem easy enough, and just a matter of accommodating things like religious holidays, worship schedules, and dietary requirements. But usually it’s not that simple, as these differences aren’t always clear.

Lost in translation

One of the key areas this applies to is language, where much can get lost in translation. While this can just stem from a basic lack of fluency, it can also be the result of cultural differences in communication styles. These have been characterized by researchers as direct or indirect, and high or low context, as well as various combinations of these.

Direct and indirect styles are just what they sound like: people either mean what they say or they don’t. Context, which is more complex, is what’s unspoken but understood based on group or cultural norms and relationships; it includes many subtle nonverbal factors such body language, tone of voice, age, gender, etc.

In countries with low context and highly direct cultures (Germany or the U.S. for example), saying “yes” or “no” often means just that, at least within a business setting. But in cultures and countries that are just the opposite (e.g., China, India and Japan), these statements can mean something else entirely. In Japan, for instance, where communication is very highly nuanced, it’s often considered rude to say no to someone’s face, so one may instead say yes, maybe, or nothing at all. In terms of context, factors such as age, gender, and social status can also impact how negatively a “no” is perceived.

It should also be noted that communication styles can vary by profession. Finance and engineering for instance, are often considered less contextual than, say, sales and human resources.

Keeping your distance, or not

Actions and behaviors are other areas where cultural differences can impact perception. Like language, we often view these through our own cultural lens, believing that something is a personality trait when it’s actually a cultural difference.

Consider, for example, the concept of personal space, which is the distance you’d ideally keep between yourself and an acquaintance while speaking face to face. In some cultures four feet is the norm, while in others it’s half that.

While cultural differences offer may ways to offend, this is one of the most common. Those from different cultures who aren’t aware of this can easily misinterpret the actions of another, believing him or her to be either too aloof and standoffish or too intrusive.

In addition to the above, there are many other areas where cultural differences can be misinterpreted. In a business setting, these include attitudes around work hours, open disagreement, socializing in the workplace, and last-minute changes.

Adaptation is key

As noted, the path to intercultural harmony lies in a willingness to understand and adapt to these and many other differences. It also includes showing respect and empathy, and acknowledging one’s own cultural assumptions.

Doing so can not only help team members become more culturally fluent, but will also enhance their ability to successfully accomplish their objectives.

Please continue the conversation and share your experiences and strategies for success managing multicultural teams – @MSIGTS

Register

Create an Account


Already have a user account?

Thank you for registering!

The page will reload soon and you will be able to see our premium content.

Close