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Privacy Policy

Privacy Policy

MSI is committed to honoring you, your privacy and the security of your data as you visit web sites we, and our affiliates, own and operate. We urge you to review the details included in the following sections, in order to better understand all the steps we have taken to meet this commitment to you:

Personally identifiable information

When you submit a request or electronically pass any information to MSI (including, but not limited to, service requests, comments, feedback, employment applications and resumes), you may be asked to provide specific information including, but not necessarily limited to, your name, title, company, address, phone and fax numbers, e-mail address and line of business. We ask for such personally identifiable information in order to facilitate your requests, provide personalized service and communicate separately with you. Except as otherwise set forth herein, we do not sell, trade, or rent your personally identifiable information with any third parties outside of MSI.

Because we rely on some third party commercial software and programs to operate our servers, we may inadvertently collect personal information due to certain automatic functions or features contained in such software or due to certain software changes or upgrades. We will use reasonable efforts to remove any such information after we discover such information in our system. If you know of any such unintended collections, please notify us promptly so we can take the necessary action to remove such information from our system.

Internet protocol address

We may use your Internet Protocol address, but only to help diagnose problems with our server and to administer the Web Site. Your Internet Protocol address is used to help identify you for the duration of a session, and only to gather broad demographic information.

Clickstream data

As you browse the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes called “clickstream” data, can be collected and stored by a web site’s server. Clickstream data can tell us the type of computer and browsing software you use, the address of the web site from which you linked to the Web Site, and in some instances, your e-mail address. We may use clickstream data to determine how much time visitors spend on each page of the Web Site and how they navigate through the Web Site. We will only use this information to improve the Web Site. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any personally identifiable information.

Consent to processing

By providing any information while using the Web Site, all users fully understand and unambiguously consent to the collection and processing of such information.

Legal disclosure; Circumstance of disclosure

Notwithstanding anything to the contrary herein, MSI shall, pursuant to valid legal process, such as a search warrant, subpoena, or court order, allow access to information, including personally identifiable information, provided to MSI or the Web Site in order to comply with such process and to protect our rights and property. If warranted, we may also allow access to this information in special emergencies where physical safety is at risk. MSI reserves the right to disclose any information obtained from or about you, including but not limited to personally identifiable information, data obtained from internet protocol addresses and clickstream data, to third parties in connection with a merger, acquisition, bankruptcy or sale of all or substantially all of MSI’s assets.

Linked sites

This web site may contain links to other web sites. Those web sites may also reference or link to additional web sites. MSI is not responsible for the privacy practices or the content of web sites beyond our own. See Section on “Consent to Processing” above.


The Web Site is not directed nor targeted to children. MSI will not knowingly collect information from children. Because our Web software does not automatically distinguish visitors under 13 from other visitors, MSI requires users under the age of 13 years old to obtain the consent of a parent, guardian, teacher, or librarian to view the Web Site. If MSI learns that a child has provided personally identifiable information to the Web Site, it will use reasonable efforts to remove such information from its files.

User’s acceptance of this policy

By visiting the Web Site, you signify your assent to the terms of MSI’ privacy policy. If you do not agree with the terms of this privacy policy, please do not use the Web Site. We reserve the right, at our sole discretion, to change, modify, add, or remove portions from this privacy policy at any time. Your continued use of the Web Site following the posting of changes to these terms means you accept these changes.

If you have any questions or comments regarding privacy issues on the MSI Web Site, please use the following


We take security very seriously. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and MSI, and between MSI and you, will be free from unauthorized access by third parties. Users of the Web Site use the Web Site at their own risk.

Cookie & privacy notice

MSI believes it is important to protect and respect the privacy of our customers, including those who use our Web Site. To help you understand the MSI Privacy Policy, and in particular to educate you about web cookie-specific components of our policy, MSI provides this supplemental Cookie & Privacy Notice. This Notice further explains how the MSI Privacy Policy applies to those who use our Web Site.

Use of U.S. web site and U.S. data processing

Any personal data you provide when you visit our Web Site, or when you contact MSI’s relocation specialists or technical support, will be processed in the United States by MSI or a party acting on its behalf. MSI is the responsible party for the processing of your personal data although the goal of our policy is to give you control over your personal data. When you provide personal data to MSI using our Web Site, you consent to the processing of your data in the United States as our Web Site is operated in its entirety in the United States.

Cookie policy

Web site usage

MSI or its authorized service providers may observe your activities, preferences, and transactional data relating to your use of the Web Site. While we may collect or log this information, we do not identify you or match this information with your other personal information (such as your IP address). We may use this collected or logged information to diagnose web site technical problems. MSI or our authorized service providers also may use this information to track aggregate traffic patterns throughout the Web Site.


To the extent the Web Site usage information is developed in connection with your IP address through session cookies, we will only use this information to facilitate your use of the MSI web site. Cookies are data files that are written onto your computer by a web site. At the end of your visit, the session cookies are removed. You may set your browser to notify you when you receive a cookie or to refuse to receive it. Be aware that this may interfere with or make you unable to use certain functionality on web sites using cookies. For example, many web sites will ask your permission to use a cookie that will enable you to automatically log on to the web site. Disabling or removing cookies may require you to manually log on each time you wish to visit that web site. You may also delete cookies from your computer through your browser.

Collection and use of personal data

MSI can and does accept personal data from transferees who contact it for services and technical support purposes. MSI limits the use of such personal data to providing support and services to those transferees and their families. Our web site is designed so you will be aware of each item of personal data that is being collected and the purpose for its collection. By submitting information on our website, you thereby consent to our use of your personal data for the purpose of providing the services indicated on the screen that requests that information.

MSI does not use the personal data you provide to market directly to you without your permission. We do not share your personal data with third parties for their direct marketing purposes. Please refer to the MSI Privacy Policy and this Cookie & Privacy Notice.

In addition to personal data we collect from our customers to provide services, MSI also accepts employment applications from prospective employees. Applicants consent to the retention of the personal data they provide when applying for employment with MSI for reasonable periods of time in order that they may be considered for future employment opportunities.



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